The Institute for Diversity Certification (IDC) recently announced the introduction of the Cultural & Inclusive Excellence Program for Supervisors, which will focus on building strategic leadership skills. This program will be a two-day learning and coaching laboratory for supervisors and managers, and it will be held at the IDC office in Plainfield, Ind. on November 12-13, 2014.
The Cultural & Inclusive Excellence Program for Supervisors will focus on stimulating cultural and inclusive excellence through participation in a blend of leadership development training, 360-degree feedback and one-on-one coaching. Those who attend will have the opportunity to increase their knowledge and build the skills necessary to lead a diverse and global workforce, as well as ensure that they are prepared to deliver world-class service to a wide range of individuals.
“Today, many of our training contracts center around providing separate diversity and inclusion learning experiences for supervisors. Organizations realize that these front-line leaders need a different kind of educational framework and support system,” explained Leah Smiley, President, The Society for Diversity. “After speaking with human resource and diversity experts around the country, we realized that all employers could benefit from this type of interactive training.”
Helping managers to understand the internal and external components of cultural competence and inclusion is a primary goal of the program. For example, changes in customer tastes and preferences, spending patterns and demographic trends could hurt the bottom line. Many of these changes may be attributed to generational trends and can be easily rectified by employing and managing multiple generations in the workplace.
Likewise, there exists a strategic opportunity for organizations to broaden their share of emerging markets. According to a study from the Boston Consulting Group, women in the U.S. reported “controlling” 72.8% of household spending. Meanwhile the 2013 Catalyst Buying report shows that, African-Americans’ buying power has increased from $316.3 billion in 1990 to $946.6 billion in 2010 and is projected to climb to $1.3 trillion in 2017. Latinos’ and Asians’ buying power will also increase to $1.7 trillion and $1.0 trillion by 2017 respectively.
Internationally, as many 42% of managers are said to fail in their overseas assignments, according to a survey on global leadership trends released by Right Management in 2013. This presents an enormous opportunity for managers to understand and embrace different cultures, as it is a central component of their future work.
Much of the curriculum is related to global leadership development. The topics include:
- The Difference Between Management and Leadership
- Understanding Global Demographic Changes and Projections
- Preventing Harassment, Discrimination and Retaliation
- Building and Leading a Diverse, Multi-Generational Team
- Developing Multicultural Communication Skills
- Managing Conflict & Discipline Issues
“This isn’t your average diversity and inclusion training program. It is a model of excellence that presents an opportunity for supervisors to empower themselves and attain business goals,” stated Smiley. “By attending this two-day program, attendees will return to their jobs with new ideas for, and excitement about, fostering an inclusive and equitable workplace culture.”
The deadline to register for the Cultural & Inclusive Excellence Program for Supervisors is Friday, October 3, 2014. Space for this program is limited to 16 participants, so registration will fill up quickly. For more information on this program, as well as how to register, visit www.diversitycertification.org/Supervisory-Program.